Artificial Intelligence & Automation

People ask me all the time: "Which AI should I use?" The answer is: "What are you trying to do?" In 2026, the "Big Three" have specialized. I use them all, but for very different parts of the Business Analysis lifecycle. 1. Anthropic Claude (The Writer & Architect) My Use Case: Writing Requirements ...

Here is a scenario: A client hands me a CSV file containing sensitive customer financial data. They need a trend analysis. Do I upload that to ChatGPT? Absolutely not. That is the fastest way to get sued (and fired). This is where my background in hardware and "old school" tech comes in. I don't jus...

In 2023, we used AI as a chatbot. We asked a question, it gave an answer. In 2026, we use AI as an **Agent**. What is an Agent? A chatbot talks. An Agent *does*. An Agent has access to tools. It can browse the web, run a Python script, query a database, and send a […]...